When your reputation is attacked on line, such as a rating on a website, on social media or elsewhere, by a known person or by an anonymous source, here are something action steps you should take to protect your reputation:
- Follow the electronic trail to uncover posters identify. You can try to do this on our your own or there are computer forensic experts that can assist in the investigation
- Monitor – There are a number of free resources to use.
Regardless, you should have a plan in place to be able to respond to any attack and be prepared to respond or mobilize immediately.